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アプリ内メッセージ報告{#iam-reporting}

このリファレンス記事では、アプリ内メッセージのレポートと分析、キャンペーンの詳細、メッセージのパフォーマンス、および過去のパフォーマンスについて説明します。

Viewing analytics

Once you’ve launched your campaign, you can return to the details page for that campaign to view key metrics. Navigate to the Campaigns page and select your campaign to open the details page. For in-app messages sent in Canvas, refer to Canvas analytics.

From the Campaign Analytics tab, you can view your reports in a series of panels. You may see more or less than those listed in the sections below, but each has its own useful purpose.

Time range

By default, the time range for Campaign Analytics will display the last 90 days from the current time. This means that if the campaign was launched more than 90 days ago, the analytics will display as “0” for the given time range. To view all analytics for older campaigns, adjust the reporting time range.

Campaign details

The Campaign Details panel shows a high-level overview of the entire performance for your in-app message.

Review this panel to see overall metrics such as the number of messages sent to the number of recipients, the primary conversion rate, and the total revenue generated by this message. You can also review delivery, audience, and conversion settings from this page.

Campaign Details panel with an overview of metrics used to determine campaign performance.

In Canvas, you’ll see in-app message performance mapped onto the Canvas you’ve created. You can use the control panel at the top of the page to clear other messaging types (channels) and only view the in-app messages in your Canvas.

Changes Since Last Viewed

The number of updates to the campaign from other members of your team is tracked by the Changes Since Last Viewed metric on the campaign overview page. Select Changes Since Last Viewed to view a changelog of updates to the campaign’s name, schedule, tags, message, audience, approval status, or team access configuration. For each update, you can see who performed the update and when. You can use this changelog to audit changes to your campaign.

In-App Message Performance

The In-App Message Performance panel outlines how well your message has performed across various dimensions. The metrics in this panel vary depending on your chosen messaging channel, and whether or not you are running a multivariate test. You can click on the Preview icon to view your message for each variant or channel.

In-app message performance analytics

If you want to simplify your view, click Add/Remove Columns and clear any metrics as desired. By default, all metrics are displayed.

In-app message metrics

Here are some key in-app message metrics you may see in your analytics. To see the full definitions of all in-app message metrics used in Braze, refer to our Report Metrics Glossary.

Metric Definition
Body Clicks ボディ・クリックは、従来のエディターで作成されたボタン(ボタン1、ボタン2)のないメッセージをユーザーがクリックしたとき、また、HTMLエディターやドラッグ&ドロップ・エディターで作成されたメッセージが引数のない brazeBridge.logClick() を使用したときに発生します。
Button 1 Clicks ボタン1クリック数とはメッセージのボタン1をクリックした総数です。
Button 2 Clicks ボタン2クリック数とはメッセージのボタン2をクリックした総数です。
Unique Impressions ユニークインプレッション数とは、特定のキャンペーンからメッセージを受信して表示したユーザーの総数です。
Total Impressions トータル・インプレッションとは、事前のインタラクションに関係なく、メッセージが読み込まれ、ユーザーの画面に表示された回数のことである(例えば、ユーザーがメッセージを2回表示された場合、2回カウントされる)。
Conversions (B, C, D) コンバージョン (B, C, D) とは1次コンバージョンイベントの後に追加されるコンバージョンイベントです。これは、Brazeキャンペーンから受信したメッセージと対話または閲覧した後に、定義されたイベントが発生した回数である。
Total Conversions 合計コンバージョン数とは、ユーザーがアプリ内メッセージキャンペーンを閲覧した後、特定のコンバージョンイベントを完了した合計回数です。
Conversion Rate コンバージョン率は、メッセージの全受信者と比較して、定義されたイベントが発生した回数の割合である。キャンペーンを作成するときに、このイベントを決定します。
Close Message メッセージを閉じるとはメッセージの [閉じる] ボタンをクリックした合計回数です。これは、従来のエディターではなく、ドラッグ&ドロップエディターで作成されたアプリ内メッセージにのみ存在します。

Historical performance

The Historical Performance panel allows you to view the metrics from the Message Performance panel as a graph over time. Use the filters at the top of the panel to modify the stats and channels shown in the graph. The time range of this graph will always mirror the time range specified at the top of the page.

To get a day-by-day breakdown, click the hamburger menu and select Download CSV to receive a CSV export of the report.

A graph of the Historical Performance panel with example statistics for an email from February 2021 to May 2022.

Conversion event details

The Conversion Event Details panel shows you the performance of your conversion events for your campaign. For more information, refer to Conversion Events.

The Conversion Event Details panel.

Conversion correlation

The Conversion Correlation panel gives you insight into what user attributes and behaviors help or hurt the outcomes you set for campaigns. For more information, refer to Conversion correlation.

The Conversion Correlation panel with an analysis on user attributes and behavior from the Primary Conversion Event - A.

Retention report

Retention reports show you the rates at which your users have performed a selected retention event over time periods in a specific campaign or Canvas. For more information, refer to Retention reports.

Funnel report

Funnel reporting offers a visual report that allows you to analyze the journeys your customers take after receiving a campaign or Canvas. If your campaign or Canvas uses a control group or multiple variants, you will be able to understand how the different variants have impacted the conversion funnel at a more granular level and optimize based on this data.

For more information, refer to Funnel reports.

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