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Archiving campaigns and Canvases

Archiving your campaigns and Canvases can be a simple and effective way of organizing your workspace. As you continue building more messages, archiving can help make sure your focus is on active and relevant messaging efforts.

Archiving

When you archive a campaign or Canvas, no more messages will be delivered and your in-app messages won’t be displayed. You can still view results after it’s archived, but you won’t be able to edit the campaign or Canvas. To do so, you’ll need to unarchive it first.

To archive a campaign:

  1. Go to Messaging > Campaigns.
  2. Hover over the campaign’s row and select the menu.
  3. Select Archive.

To archive a Canvas:

  1. Go to Messaging > Canvas.
  2. Hover over the row of the Canvas and select the menu.
  3. Select Archive.

Unarchiving

When you unarchive a campaign or Canvas, it won’t go live—its status will only be changed to Active. After unarchiving, you can edit and review how the message is set up without any messages being sent.

To resume the campaign or Canvas and begin sending messages, select the g menu for the respective row and select Resume.

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