Resources/Webinars & Events

Events and Webinars

Check out our upcoming events, on and offline.

Upcoming Events Past Events

Promotional graphic for a Braze webinar titled “Beyond auto-reply: How SimpliSafe uses AI agents to power personalization at scale,” scheduled for September 2 at 9am PT / 12pm ET on a purple and orange gradient background.

Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale

Wednesday, September 2, 2026 at 9am PT / 12pm ET Can't attend live? Register now and we'll send you the recording after the webinar. Marketers are navigating a landscape where customers are more selective and less patient with generic experiences—71% expect personalized interactions, yet only 24% of brands say they effectively map customer behavior to deliver them. SimpliSafe faced this challenge head-on in a high-attention channel where personalized responses matter most: SMS. Join us on September 2 to hear how SimpliSafe built a suite of AI agents within Braze to review, score, and respond to inbound SMS in real time, from flagging opt-out intent to crafting personalized replies using each customer's own data. Walk away with tips on how to turn SMS into a responsive, two-way channel—plus a look at what's next for AI-driven personalization. Register now to learn: How SimpliSafe uses AI agents to score and respond to inbound SMS efficiently in real time Ways AI-crafted responses can deliver more personalized customer experiences than generic auto-replies Best practices for applying AI to your broader retail and ecommerce customer engagement strategy

August 2026 product updates - What's new webinar

What's New at Braze: a live look at the Q2 2026 Product Release

Our Q2 product release is here, and this webinar is a straightforward guide to what's new and how to use it. Join our host, Kai Williams, for a live session where we'll skip the buzzwords and focus on showing you how the new features work in the real world. Save your seat for "What's new at Braze: the Q2 2026 product release," happening live on Tuesday, August 4, 2026. Here's what Kai will cover: A complete tour of what's new: We'll walk you through the most important Q2 updates, including the new eCommerce Recommended Events, BrazeAI™ Operator support for Campaign Creation & Editing, and WhatsApp Carousels. Live demos, not just slides: This is a hands-on session. You'll see Kai and the team build campaigns with Operator and configure catalog selections live in the Braze dashboard, so you can understand exactly how everything works. Tips you can use right away: We'll share practical tips and clear use cases—like how to trigger Canvases directly from your Cloud Data Warehouse—so you can leave the session with ideas to try in your own campaigns immediately. This is the most straightforward way to get up to speed and learn how to get more from the Braze platform. Can't make the live session? Register anyway, and we will send you the on-demand recording to watch whenever you like. Prefer it in another language? Subtitles will be available on the live session.

August 04, 2026

Promotional graphic for a Braze webinar titled “Beyond auto-reply: How SimpliSafe uses AI agents to power personalization at scale,” scheduled for September 2 at 9am PT / 12pm ET on a purple and orange gradient background.

Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale

Wednesday, September 2, 2026 at 9am PT / 12pm ET Can't attend live? Register now and we'll send you the recording after the webinar. Marketers are navigating a landscape where customers are more selective and less patient with generic experiences—71% expect personalized interactions, yet only 24% of brands say they effectively map customer behavior to deliver them. SimpliSafe faced this challenge head-on in a high-attention channel where personalized responses matter most: SMS. Join us on September 2 to hear how SimpliSafe built a suite of AI agents within Braze to review, score, and respond to inbound SMS in real time, from flagging opt-out intent to crafting personalized replies using each customer's own data. Walk away with tips on how to turn SMS into a responsive, two-way channel—plus a look at what's next for AI-driven personalization. Register now to learn: How SimpliSafe uses AI agents to score and respond to inbound SMS efficiently in real time Ways AI-crafted responses can deliver more personalized customer experiences than generic auto-replies Best practices for applying AI to your broader retail and ecommerce customer engagement strategy

August 2026 product updates - What's new webinar

What's New at Braze: a live look at the Q2 2026 Product Release

Our Q2 product release is here, and this webinar is a straightforward guide to what's new and how to use it. Join our host, Kai Williams, for a live session where we'll skip the buzzwords and focus on showing you how the new features work in the real world. Save your seat for "What's new at Braze: the Q2 2026 product release," happening live on Tuesday, August 4, 2026. Here's what Kai will cover: A complete tour of what's new: We'll walk you through the most important Q2 updates, including the new eCommerce Recommended Events, BrazeAI™ Operator support for Campaign Creation & Editing, and WhatsApp Carousels. Live demos, not just slides: This is a hands-on session. You'll see Kai and the team build campaigns with Operator and configure catalog selections live in the Braze dashboard, so you can understand exactly how everything works. Tips you can use right away: We'll share practical tips and clear use cases—like how to trigger Canvases directly from your Cloud Data Warehouse—so you can leave the session with ideas to try in your own campaigns immediately. This is the most straightforward way to get up to speed and learn how to get more from the Braze platform. Can't make the live session? Register anyway, and we will send you the on-demand recording to watch whenever you like. Prefer it in another language? Subtitles will be available on the live session.

August 04, 2026

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