Events and Webinars

Now available on demand. AI has moved beyond experimentation. Today’s leading brands are using agents to move faster, personalize smarter, and drive measurable growth. But what does that look like in practice? Watch our live, demo-driven session where you’ll see firsthand how AI is transforming customer engagement from the inside out. In this webinar, we’ll showcase 3 high-impact use cases brought to life through our latest AI capabilities across BrazeAI Operator, Agent Console, and Decisioning Studio: Use case #1: Turn your data into a dedicated concierge. By pairing BrazeAI Operator™ with custom AI agents, you can move beyond basic templates to create a fully tailored 1:1 loyalty experience. Whether it’s an "Event Matchmaker" agent that cross-references user preferences with your live catalog, or a QA Agent that ensures every VIP message is brand-perfect, you’ll learn how to automate the complexity of high-touch personalization. 📈 Result = increased conversion. Use case #2: Personalized onboarding for every user. See how family care platform Cleo used BrazeAI Operator™ to transform a one-size-fits-all welcome journey into a more personalized onboarding experience for each user in their highly diverse audience. 📈Result = increased engagement and retention. Use case #3: Reactivation and win-back with AI decisioning. AI decisioning is true 1:1 personalization in action. In this example of a top-tier subscription streaming service, you’ll learn how AI decisioning analyzes individual user behavior, preferences, and engagement patterns to deliver millions of personalized communications that drive deeper engagement. 📈Result = increased subscriptions and revenue. We’ll walk through the product in action—so you can see exactly how these strategies come to life, not just hear about them. And we’ll stick around for a full half hour after the content concludes to answer all of your questions.

June 25, 2026 | 9 AM SST / 11 AM AEST Join Phil Lees, Marketing Technology at Moshtix, and Reuben Raman, VP Marketing at BandLab, for a candid look at what's actually working (and what isn't) in their Braze campaigns. Expect: Real campaign breakdowns: show-and-tell and the lessons worth stealing Retention & onboarding plays: what's driving wins in win-back, churn, and lifecycle Getting more out of Braze: how they're using the platform and the ROI they're seeing Come ready to listen, ask questions, and leave with ideas you can actually use. Can't make it live? Register anyway and we'll send you the recording.

June 24, 2026 at 8am PT / 11am ET / 4pm BST Most marketing teams know AI should be doing more of the heavy lifting in their campaigns. The gap isn't ambition — it's knowing exactly where to start and what "good" actually looks like in practice. This session helps to close that gap with BrazeAI. Join us for a live walkthrough of BrazeAI Agent Console and Operator, tools designed to bring intelligent automation directly into the campaigns you're already running. You'll see them in action inside a real dashboard, alongside RTL+ who's already using it to personalize experiences and streamline decisions at scale. Here’s what you can expect in under an hour: Explore how to access Braze Agents in the platform, and learn what’s required to configure your first agent. Receive detailed instruction on how to create an effective prompt and agent instructions. Understand how AI-generated content, personalization, and journey logic connect, and an understanding of the results you can expect to achieve. Walk away with a real use case example you can build in your dashboard today, using BrazeAI Operator and Agent Console. Bring your questions — we'll have AI experts on hand to answer them live.

Now available on demand. AI has moved beyond experimentation. Today’s leading brands are using agents to move faster, personalize smarter, and drive measurable growth. But what does that look like in practice? Watch our live, demo-driven session where you’ll see firsthand how AI is transforming customer engagement from the inside out. In this webinar, we’ll showcase 3 high-impact use cases brought to life through our latest AI capabilities across BrazeAI Operator, Agent Console, and Decisioning Studio: Use case #1: Turn your data into a dedicated concierge. By pairing BrazeAI Operator™ with custom AI agents, you can move beyond basic templates to create a fully tailored 1:1 loyalty experience. Whether it’s an "Event Matchmaker" agent that cross-references user preferences with your live catalog, or a QA Agent that ensures every VIP message is brand-perfect, you’ll learn how to automate the complexity of high-touch personalization. 📈 Result = increased conversion. Use case #2: Personalized onboarding for every user. See how family care platform Cleo used BrazeAI Operator™ to transform a one-size-fits-all welcome journey into a more personalized onboarding experience for each user in their highly diverse audience. 📈Result = increased engagement and retention. Use case #3: Reactivation and win-back with AI decisioning. AI decisioning is true 1:1 personalization in action. In this example of a top-tier subscription streaming service, you’ll learn how AI decisioning analyzes individual user behavior, preferences, and engagement patterns to deliver millions of personalized communications that drive deeper engagement. 📈Result = increased subscriptions and revenue. We’ll walk through the product in action—so you can see exactly how these strategies come to life, not just hear about them. And we’ll stick around for a full half hour after the content concludes to answer all of your questions.