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Featured Stories
3D illustration of a purple brain surrounded by communication icons, including a megaphone, notification bell, light bulb, envelope, and chat bubble.
Blog24 min read

Relationship marketing: How consumer brands build loyalty that lasts

October 28, 2026
Stylized envelope connected to icons representing contacts, analytics, automation, content, profiles, and messaging.
Blog15 min read

Customer journey optimization: How to find and fix customer drop-off

October 28, 2026
Three colorful email icons with white envelopes, with a cursor pointing at the large red icon in the center.
Blog29 min read

Email marketing examples by industry and lifecycle moment

October 28, 2026
Articles
Discover the most recent marketing insights.
Colorful 3D shopping bags sit on a glowing platform against a dark purple background.
Blog21 min read

Conversational AI in eCommerce: How brands sell and serve through two-way messaging

October 28, 2026
A movie campaign card for “Absolute Magnitude” appears beside an alert that its links do not contain UTMs, with a “Resolve” option.
Blog4 min read

Launch with confidence every time with BrazeAI Agentic Standards

October 28, 2026
a purple background with a bunch of notifications including one that says ready for your next hike
Blog17 min read

Customer lifecycle management: Stages, metrics and how consumer brands run it

October 28, 2026
Case Studies
Read how brands are achieving their biggest milestones
BookBeat campaign analytics dashboard showing performance metrics and colorful bar charts for summer offers.
Case Study4 min read

How BookBeat cut days of cross-market reporting to minutes with the Braze MCP Server

Smartphone lock screen displaying a Klover notification offering help with an unexpected expense, with the Klover logo above.
Case Study4 min read

Klover turned a testing plateau into its biggest open-rate wins with Braze Content Optimizer

Uswitch email promoting eight hours of free electricity through its Power Hours app offer.
Case Study3 min read

Uswitch turns AI-optimized subject lines and CTAs into a smarter path to smart meter connections

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Reports & Guides
Read how brands are achieving their biggest milestones
Braze promotional graphic featuring a smiling woman looking at her phone beside the text “Q-phoria unleashed: Loyalty that electrifies engagement all year round.”
Guide

Q-phoria unleashed: How to turn Q4’s seasonal shoppers into loyal customers all year round

Braze report cover titled “From cart to heart: How grocery brands can build lasting loyalty,” featuring a smiling grocery shopper.
Guide

From cart to heart: How grocery brands can build lasting loyalty

Braze Insurance Inspiration Guide cover featuring a smiling woman using a smartphone, with home, car, and protection icons.
Guide

Insurance Inspiration Guide

Videos
Read how brands are achieving their biggest milestones
Speaker portraits of Nabilah Abu Bakar, Director of Lifecycle Marketing at Bilt, and Jane Guo, Lead Customer and Partner Trainer at Braze, on a pink Braze Forge On Demand graphic.
Video

How Bilt Personalizes Offers for Every Member

September 30, 2026
Bill Magnuson, CEO and Cofounder of Braze, opens Forge 2026 with an honest read on what AI does and doesn't do for marketers.
Video

Opening Keynote: Run Your Own Race - Standing Out In the Age Of Average

September 28, 2026
A man sits in an office beside the text “Built with Braze: How ScrewFix drives real ROI.”
Video

How ScrewFix Rewards Customer Loyalty with Braze

September 03, 2026
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