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Resources/Reports & Guides

Reports and Guides

Check out our articles and guides on the latest in customer engagement.

The Braze LINE Inspiration Guide

The Braze LINE Inspiration Guide

As customer expectations shift and new messaging channels emerge, brands need to find smart ways to keep up. One way they can do that is to leverage LINE, one of APAC’s leading messaging platforms. LINE offers marketers incredible potential when it comes to contacting their customers—if they know how to use it. To help out, we assembled 10+ inspirational LINE use cases that can be easily customized to your needs and help you activate, monetize, and retain customers through this powerful channel.

The Art of Luxury Customer Engagement: Creating lasting impressions that transcend expectations

The Art of Luxury Customer Engagement: Creating lasting impressions that transcend expectations

Luxury marketing is evolving. To meet the needs of both brand loyalists and newcomers that value sustainability, ethical practices, and longevity, brands need to deliver digital experiences that match the ones customers have in stores. Using personalized cross-channel experiences to elevate interactions is a huge opportunity for luxury brands wishing to connect more deeply with their customers. So, how can they get started? Find out in The Art of Luxury Customer Engagement. In this exclusive Braze review, uncover: Strategies to elevate your luxury brand marketing on every channel What the growing luxury audience looks like How to connect with new customers

Demystifying Email Deliverability

Demystifying Email Deliverability

Embracing the fundamentals of email deliverability can significantly boost the odds that brands’ messages will arrive at their destination and make an impact. So what steps can you take to ensure that your messages arrive, are opened, and drive value? Start with “Demystifying Email Deliverability,” the Braze email deliverability guide. In this exclusive Braze guide, uncover: Critical steps you can take to enhance email deliverability How to build and grow your email list the right way What metrics to pay attention to when assessing your deliverability performance How you can strengthen your email sending reputation

The Braze LINE Inspiration Guide

The Braze LINE Inspiration Guide

As customer expectations shift and new messaging channels emerge, brands need to find smart ways to keep up. One way they can do that is to leverage LINE, one of APAC’s leading messaging platforms. LINE offers marketers incredible potential when it comes to contacting their customers—if they know how to use it. To help out, we assembled 10+ inspirational LINE use cases that can be easily customized to your needs and help you activate, monetize, and retain customers through this powerful channel.

The Art of Luxury Customer Engagement: Creating lasting impressions that transcend expectations

The Art of Luxury Customer Engagement: Creating lasting impressions that transcend expectations

Luxury marketing is evolving. To meet the needs of both brand loyalists and newcomers that value sustainability, ethical practices, and longevity, brands need to deliver digital experiences that match the ones customers have in stores. Using personalized cross-channel experiences to elevate interactions is a huge opportunity for luxury brands wishing to connect more deeply with their customers. So, how can they get started? Find out in The Art of Luxury Customer Engagement. In this exclusive Braze review, uncover: Strategies to elevate your luxury brand marketing on every channel What the growing luxury audience looks like How to connect with new customers

Demystifying Email Deliverability

Demystifying Email Deliverability

Embracing the fundamentals of email deliverability can significantly boost the odds that brands’ messages will arrive at their destination and make an impact. So what steps can you take to ensure that your messages arrive, are opened, and drive value? Start with “Demystifying Email Deliverability,” the Braze email deliverability guide. In this exclusive Braze guide, uncover: Critical steps you can take to enhance email deliverability How to build and grow your email list the right way What metrics to pay attention to when assessing your deliverability performance How you can strengthen your email sending reputation

The Braze LINE Inspiration Guide

The Braze LINE Inspiration Guide

As customer expectations shift and new messaging channels emerge, brands need to find smart ways to keep up. One way they can do that is to leverage LINE, one of APAC’s leading messaging platforms. LINE offers marketers incredible potential when it comes to contacting their customers—if they know how to use it. To help out, we assembled 10+ inspirational LINE use cases that can be easily customized to your needs and help you activate, monetize, and retain customers through this powerful channel.

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Acquisition Engagement Onboarding Reduce Churn Retention Email Mobile Push Notifications Customer Engagement Braze Announcements Personalization Cross-Channel AI and Machine Learning Brand Humanity Braze Alloys Building Braze

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