video|January 29, 2021
You know push notifications. The buzzing in your pocket when there’s breaking news. The message that pops up on your smartphone screen about a one-day sale (whether the app’s open or not). The haptic hum on your wrist alerting you to yet another flight delay. We’ve been sending and receiving these hot-now messages since 2009, and there’s no slowdown in sight. Recent innovations make push more versatile than ever, so it’s a good time to get a refresher on the basics.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.
