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Events and Webinars
Check out our upcoming events, on and offline.
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Webinar
Discover What’s New with Braze: Q2 2025 Product Release
Join us for a hands-on, live webinar where we’ll walk you through the latest Braze features released in Q2 of 2025. This session is designed to help you quickly adopt these enhancements and leverage them to elevate your customer engagement strategy. Register now for the live webinar, "Discover What’s New: Q2 2025 Product Release," happening on July 16, 2025. In this session, you will: Explore New Features: Get an in-depth look at the latest Braze functionality, including RCS, Banners, WhatsApp enhancements, new Canvas capabilities, Currents improvements, and more. See Live Demos: Watch real-time demonstrations in the dashboard, showing you exactly how to implement these features and start using them immediately. Maximize Impact: Learn best practices for integrating these enhancements into your campaigns to drive better engagement and results. Don’t miss this opportunity to enhance your Braze experience and learn all about our newest capabilities! If you can’t make the live webinar, make sure to register and we’ll send you the recording as soon as it’s available.
July 16, 2025
Webinar
Building Trust in Financial Services: Balancing innovation, security and personalisation
Trust is the currency of financial services, but for many customers it is diminishing. A rise in data breaches, payment scams, and concerns over transparency and privacy are significantly undermining customer trust in financial institutions. This Financial Times webinar, held in partnership with Braze, brought together financial services leaders responsible for digital, strategy, and customer experience to address this pressing issue. Watch now to learn: How firms can innovate while still demonstrating security and reliability in every communication How financial institutions can improve transparency in communications and transactions Where AI and automation fit into the personalization and security equation This webinar was produced by FT Live and originally published here.
July 01, 2025
Webinar
Delivering on Trust: Top 3 Customer Engagement Trends for Financial Services in 2025
August 6, 2025 at 9am PT / 12pm ET The stakes are high for customer engagement teams in financial services, where missteps in messaging can quickly damage trust with customers. However, financial institutions can build this trust through relevant interactions during key life events and every point in between, demonstrating with every appropriate and well-timed message that they are listening and acting with care. Join us on August 6 to hear from a panel of financial services experts on the trends, challenges, and opportunities ahead for customer engagement teams in this industry. You'll learn: Top trends in customer engagement for financial services in 2025, spanning personalization, data strategy, and more The imperative of modernizing the financial services tech stack to enhance trust and the bottom line Why a longer-term view of customer relationships beyond the transactional is not only essential but attainable with the right tools
August 06, 2025
Webinar
Discover What’s New with Braze: Q2 2025 Product Release
Join us for a hands-on, live webinar where we’ll walk you through the latest Braze features released in Q2 of 2025. This session is designed to help you quickly adopt these enhancements and leverage them to elevate your customer engagement strategy. Register now for the live webinar, "Discover What’s New: Q2 2025 Product Release," happening on July 16, 2025. In this session, you will: Explore New Features: Get an in-depth look at the latest Braze functionality, including RCS, Banners, WhatsApp enhancements, new Canvas capabilities, Currents improvements, and more. See Live Demos: Watch real-time demonstrations in the dashboard, showing you exactly how to implement these features and start using them immediately. Maximize Impact: Learn best practices for integrating these enhancements into your campaigns to drive better engagement and results. Don’t miss this opportunity to enhance your Braze experience and learn all about our newest capabilities! If you can’t make the live webinar, make sure to register and we’ll send you the recording as soon as it’s available.
July 16, 2025
Webinar
Building Trust in Financial Services: Balancing innovation, security and personalisation
Trust is the currency of financial services, but for many customers it is diminishing. A rise in data breaches, payment scams, and concerns over transparency and privacy are significantly undermining customer trust in financial institutions. This Financial Times webinar, held in partnership with Braze, brought together financial services leaders responsible for digital, strategy, and customer experience to address this pressing issue. Watch now to learn: How firms can innovate while still demonstrating security and reliability in every communication How financial institutions can improve transparency in communications and transactions Where AI and automation fit into the personalization and security equation This webinar was produced by FT Live and originally published here.
July 01, 2025
Webinar
Delivering on Trust: Top 3 Customer Engagement Trends for Financial Services in 2025
August 6, 2025 at 9am PT / 12pm ET The stakes are high for customer engagement teams in financial services, where missteps in messaging can quickly damage trust with customers. However, financial institutions can build this trust through relevant interactions during key life events and every point in between, demonstrating with every appropriate and well-timed message that they are listening and acting with care. Join us on August 6 to hear from a panel of financial services experts on the trends, challenges, and opportunities ahead for customer engagement teams in this industry. You'll learn: Top trends in customer engagement for financial services in 2025, spanning personalization, data strategy, and more The imperative of modernizing the financial services tech stack to enhance trust and the bottom line Why a longer-term view of customer relationships beyond the transactional is not only essential but attainable with the right tools
August 06, 2025
Webinar
Discover What’s New with Braze: Q2 2025 Product Release
Join us for a hands-on, live webinar where we’ll walk you through the latest Braze features released in Q2 of 2025. This session is designed to help you quickly adopt these enhancements and leverage them to elevate your customer engagement strategy. Register now for the live webinar, "Discover What’s New: Q2 2025 Product Release," happening on July 16, 2025. In this session, you will: Explore New Features: Get an in-depth look at the latest Braze functionality, including RCS, Banners, WhatsApp enhancements, new Canvas capabilities, Currents improvements, and more. See Live Demos: Watch real-time demonstrations in the dashboard, showing you exactly how to implement these features and start using them immediately. Maximize Impact: Learn best practices for integrating these enhancements into your campaigns to drive better engagement and results. Don’t miss this opportunity to enhance your Braze experience and learn all about our newest capabilities! If you can’t make the live webinar, make sure to register and we’ll send you the recording as soon as it’s available.
July 16, 2025
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Upcoming Events and Webinars
Category
Region
Event Type
Webinar
Delivering on Trust: Top 3 Customer Engagement Trends for Financial Services in 2025
August 06, 2025
Webinar
Know your customer: Enhancing relevance with AI-powered experimentation
July 23, 2025
Webinar
Discover What’s New with Braze: Q2 2025 Product Release
July 16, 2025
Webinar
Media & Entertainment
State of Customer Engagement 2025: GCC Edition
July 16, 2025
Past Events and Webinars
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Webinar
Building Trust in Financial Services: Balancing innovation, security and personalisation
July 01, 2025
Webinar
Harnessing First Party Data for Personalised Customer Journeys
June 10, 2025
Webinar
How AI decisioning unlocks 1:1 personalization at scale
June 18, 2025
Webinar
Creativity That Converts: How Snoonu Breaks the Mold
May 05, 2025
Webinar
Unlock the Secrets of Successful Brand Transformation in FinTech
May 06, 2025
Webinar
State of Customer Engagement 2025: LATAM Edition
May 21, 2025
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Webinar
Customer Engagement for Lifetime Loyalty: Top 3 Retail Trends in 2025
May 15, 2025
Webinar
The State of Customer Engagement in EMEA 2025: Maturity in Motion
May 13, 2025
Webinar
State of Customer Engagement 2025: Brazil Edition
May 21, 2025
Webinar
Discover What’s New with Braze: Q1 2025 Product Release
April 08, 2025
Webinar
Turning Metrics into Momentum: Reporting Strategies for Marketers
April 23, 2025
Webinar
State of Customer Engagement 2025: Asia Edition
March 28, 2025
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