Beyond Transactions: Fostering Lasting Customer Loyalty for Sustainable Growth

​In today’s competitive landscape, customer loyalty is more valuable than ever. Without it, businesses struggle to retain customers and drive sustainable growth. But in the dynamic APAC market, building genuine connections can feel overwhelming. Limited resources, fragmented data, and data privacy concerns often hold SMBs back from implementing effective personalization strategies.

During this recorded webinar, speakers discuss:

• How to create targeted experiences that resonate with your customers, without breaking the bank
• ​Step-by-step approaches to build a personalization program, even with limited resources
• How you can transform your scattered data into valuable insights to target your audience effectively, and
• Practical tactics to cultivate lasting customer connections and build loyalty that goes beyond discounts.

Featuring:

• ​Lyra Reyes, Head of Marketing of e27 - Moderator
• ​Angela Oh, Account Executive of Braze
• ​Dian Paskalis, Country Director of Growth & Regional VP Online Marketing of Cove
• ​Rieka Handayani, VP PR & Marketing of Tokocrypto
• ​Benjamin Choo, Head of Channel Marketing of Moomoo SG