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WEBINAR|May 13, 2025

The State of Customer Engagement in EMEA 2025: Maturity in Motion

Kevin Virsolvy
Senior Director, EMEA Marketing, Braze
Rickie Zayee
Head of Customer Engagement, MONY Group Plc

Ready to level up your customer engagement game? Join us for a lively discussion as we unpack the 2025 EMEA Customer Engagement Review! We’ll dive into the current state of customer engagement maturity in the region, see how that tracks to global counterparts, and explore how brands can turn challenges into opportunities for a competitive advantage.

Our expert panel will share insights on:

  • Who’s really steering the customer engagement ship (hint: it’s not always marketing!).
  • The hurdles to experimentation—like time and resources—that many brands face.
  • The tricky world of data integration and crafting that elusive single customer profile needed to achieve emotionally resonant messaging.

Join us for a fun and informative session that will equip you with the tools to enhance your customer engagement strategy and drive sustainable growth and loyalty. Let’s get engaged!

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Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.