WEBINAR|October 06, 2021
When it comes to customer engagement, taking a cross-channel approach is proven to be highly effective. In fact, our research shows that using a cross-channel strategy boosts engagement nearly 2x over single-channel—and yields better outcomes for purchases, retention, LTV, and more. But devising a cross-channel strategy is no small feat, not to mention executing one.
At this webinar, we’ll walk you through the crawl, walk, run technique to implement a cross-channel approach to customer engagement, from strategy to execution. We’ll share recommendations, best practices, and examples at each stage of sophistication.
Plus, smart home startup Wyze will share a real-life example of how they used Braze to increase conversions by 56% by way of a cross-channel campaign.