video|September 24, 2024
Retail brands need innovative ways to stand out in today’s crowded, competitive marketplace. They need to identify when, how, and why consumers are interacting with their products and services if they want to boost engagement. Two of the most effective ways to do that? Leveraging compelling messaging channels like WhatsApp. Join us to learn how your brand can leverage the power of messaging apps to make a lasting impact on your customer relationships and your bottom line.
Speakers:
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.
