video|January 16, 2025
Grayson Campbell, Head of Digital and Growth at Papercut Software, highlights the significance of customer engagement for their company, which operates on an indirect business model that complicates individual connections. Braze serves as a unified platform to facilitate communication with their resellers and distributors. They utilize Braze to send customer alerts and employ content cards and AI recommendations to engage anonymous users with relevant content.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.
