video|January 29, 2021
First impressions matter. Learn how HBO Max designed an onboarding flow to retain more new customers, with segmentation, triggered cross-channel messages, and effective customer journey management when HBO Max Director, Campaign Management Christine Miller shares her story with Business Insider Reporter Ashley Rodriguez.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.