video|January 29, 2021
While the classic messaging channels should still be at the core of your strategy, it’s important to assess new channels and gauge the right time to expand in order to keep up with customers. To help your team figure out where to go next, we’ve picked the top three up-and-coming channels you need to explore adding to your messaging strategy. Learn more: https://www.braze.com/perspectives/article/3-emerging-channels-to-add-to-your-cross-channel-strategy
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.
