What It Takes to Orchestrate Brilliant Customer Experiences

Published on May 09, 2019/Last edited on May 09, 2019/1 min read

What It Takes to Orchestrate Brilliant Customer Experiences
AUTHOR
Todd Grennan
Managing Editor, Content Marketing at Braze

Data is at the core of any great marketing strategy—but brilliant customer experiences aren’t made possible by data alone. To successfully engage, retain, and build the sorts of sustainable customer relationships that drive long-term business success, your team has to be able to effectively manage complex projects, orchestrate marketing campaigns and messaging flows across a variety of platforms and channels, and ensure a thoughtful approach to iteration that can ensure ongoing optimization.

Don’t underestimate all the work and tools involved in actually making that happen. From channel-specific best practices for email and beyond, investigations into martech and data agility and how to make the most of them, and the ins-and-outs of effective customer journey management, orchestration is the secret ingredient that makes your marketing dreams a customer engagement reality.

In the new Conversation Issue of Braze Magazine, we’ll explore:

Want to dig into the full issue? Just click below!

[center]Explore the Orchestration Issue[/center]

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