What is Survicate?
Survicate is a customer feedback platform that helps businesses collect, analyze and act on customer insights across multiple channels. With Survicate, you can easily create customer feedback surveys like NPS, CSAT, or CES and embed them within your marketing emails, mobile apps, and websites. Using advanced targeting and personalization, you can deliver contextual surveys to the right audience at the right time, capturing feedback when your customers are most engaged.
Survicate's Insights Hub lets you centralize feedback from multiple sources. With AI-powered analysis, it gets automatically categorized, and you receive instant actionable insights that help you improve customer satisfaction and the effectiveness of your marketing campaigns.
How we work together
The Survicate and Braze integration lets you sync survey feedback directly with customer profiles in Braze. By sending survey responses as custom attributes or events in Braze, you can use real customer insights to create personalized email, in-app, or mobile messages. Trigger automated follow-ups, target specific customer segments, or build workflows that respond to feedback—all from one place.
Together, Survicate and Braze help you better understand your customers, build more meaningful connections and improve engagement with timely, data-driven actions.