Travel
Transform Travel & Hospitality Engagement with Real-Time, Personalized Journeys
When your customers are always on the go, you need a customer engagement platform that can synchronize and act on critical moments along the entire travelers’ journey. With Braze, you can put power—and a human touch—behind your brand.
The Braze Travel advantage.
Braze pulls data together across complex consumer journeys both online and offline—which allows marketers to influence both owned and paid channels’ conversion events.
34%
Bookings conversion rate uplift4x
Uplift in Repeat Booking Rate with cross-channel messaging2x
Uplift in purchases per user with cross-channel messagingGrow your base
Know what anonymous users have on their bucket list.
A majority of the users on your site are anonymous—but that doesn’t mean you can’t tailor your marketing to them. Learn more about customers as they browse and deliver personalized messaging that nudges them towards a booking.
Activate journeys
See all their travel preferences together in one place.
Get rid of silos and unify all your data to uncover deep insights about your known travelers. Empower all of your teams with that data to create highly personalized messaging and campaigns based on a user’s personal attributes.
Reduce marketing costs
Increase bookings, decrease ad spend.
Lower your paid media spend while acquiring new customers. Use Audience Sync to create lookalike audiences of your most high-value travelers—while also suppressing users that are already engaging with your known channels.
Real time triggers
Send timely messages that keep their trip moving.
Trigger personalized messages and journeys based on real time information—like check ins, or wifi access—ensuring that customers are always getting firsthand updates for the best experience possible.
BrazeAI™
Use AI to get travelers on the road again.
BrazeAI™ creates automated, personalized customer journeys that keep users coming back. Send tailored messages based on a traveler’s behavior or tier status that nudges them to rebook—creating repeat customers, and building brand loyalty.
Hear from our customers.
Hear from brands who are using Braze to find a voice that is now finding its way to customers.
