The Braze dashboard

The Braze dashboard is our web interface at dashboard.braze.com or dashboard.braze.eu

Use the Braze dashboard to plan campaigns, launch and manage messages, explore audience insights, adjust segmentation, and review real-time performance and engagement metrics from a single interface.

Access your dashboard

To get started, sign in to your Braze account. Your access to pages within the dashboard and permission to perform certain actions are based on your assigned user permissions. If you need help with your permissions, contact your Braze administrators.

Navigate Braze

Braze navigation is designed to help you efficiently access features and content across devices. There are two levels of navigation in the Braze dashboard: global header and side navigation.

The global header is almost always visible at the top of the screen. It provides quick access to essential tools and settings, including:

• Search
• Support and community links
• Dashboard language
• Notifications
• Account settings
• BrazeAI Operator™

Using the side navigation

The vertical menu on the left organizes Braze tools by function and keeps your most-used items within reach. Select a main menu item to reveal its options in a stacked vertical layout.

Workspace switcher

Located at the top of the side navigation, the workspace switcher lets you move between different workspaces in your Braze instance. The active workspace is highlighted.

Workspaces help organize content by brand, region, product line, or team. Each workspace includes its own data, campaigns, and settings. Your access can vary between workspaces. For example, you might have editing access in one workspace and view-only access in another.

Minimizing the side navigation

To reduce visual clutter, especially during tasks like designing a Canvas, you can minimize the side navigation panel. Press Minimize menu to collapse it. Even when minimized, hover over any icon to view tooltips with menu item names. This helps you move quickly between tools while keeping your workspace clean.

Responsive navigation

The navigation adapts seamlessly to different screen sizes. On smaller screens, the side navigation collapses automatically. Press to open the menu when needed.

Search your dashboard

The global search bar, located in the header, is the fastest way to find content across your Braze dashboard. Select to open the search interface and jump directly to what you need.

Your recently opened content appears below the search bar. This includes any campaign, Canvas, template, or page you’ve recently interacted with—making it easy to return to your work.

What can you search for?

You can search for the following items and actions:

• Campaign names
• Canvas names
• Content Blocks
• Segment names
• Email template names
• Pages within Braze (including synonyms)

Content type and status tags

Each result is labeled with a tag indicating its content type—such as campaign, Canvas, or segment—and its status (active, archived, stopped).

Filter for active and draft content

By default, search includes active, draft, and archived items. Use the Show active and draft only toggle to narrow your results.

Keyboard shortcuts

You can move through search results using your keyboard.

Action	Keyboard shortcut
Open the search menu	Mac: ⌘ + K Windows: Ctrl + K
Move between search results	⬆ / ⬇
Select a search result	Enter
Close the search menu	Esc

Accessibility in the dashboard

The Braze dashboard uses brand colors that meet WCAG AA standards for color contrast. This supports an inclusive experience for all users and aligns with accessibility best practices.

Sharing feedback

Want to tell us what you think? You can share feedback about navigation, accessibility, usability, visual design, and more. Open the Support menu in the global header and select Share feedback. We review all feedback to help improve your Braze experience.