Billing
Use this page as a self-serve tool to monitor and check your data consumption.
To navigate to the Billing page, go to Settings > Billing.
If you are using the older navigation, you can find this page by selecting your account icon, then select Subscriptions and Usage.
The Billing page includes the following tabs:
Subscriptions and Usage
The Subscriptions and Usage tab includes usage graphs and your contract details.
Usage graphs
Here, you will find usage graphs that apply to your workspaces. You may find your own dashboard shows different usage metrics based on the products you have purchased.
These graphs can show monthly active users, monthly unique visitors, and email sends. Usage graphs like these are particularly helpful when trying to budget usage and gain a deeper understanding of what workspaces contribute to overall usage.
Contract details
Contract details list the start and end date of your current contract with Braze.
Most used events and attributes by app
The Most Used Events and Attributes By App tab is a useful tool to understand the drivers of your attribute and custom event data point consumption. For each app, you can find an estimated count of each specific custom attribute, profile attribute, and custom event for the selected time period as well as the percentage of that app’s attribute and event updates that were driven by that attribute or event.
Data breakdowns like these can help you understand what specific data points are taking up large percentages of your allotment. We recommend that you monitor this information from time to time to make sure you aren’t spending data points in accidental and unnecessary ways. Your customer success manager can provide guidance to get the most out of your current plan or provide options for greater flexibility.
Total data points dashboard
The Total Data Points Usage tab provides an in-depth look at your data point consumption. You can view all data in this section aggregated by either weeks or months. Click Update to apply any changes.
Contract details
Here, you’ll find information on when your current Braze contract starts and ends, as well as allotted data points and a sum of all data points that have been used thus far in your current contract.
The fields in this section are defined as follows:
- Contract Type: Billing term structure, either Annual or Multi-Year.
- Contract Start and End Date: Start and end date of the entire contract.
- Allotted Data Points: The amount of data points allotted in the contract per billing term.
- Contract Data Point Usage: A cumulative total of all data points consumed over the contract’s lifetime, and does not reset in the next billing term.
Current billing cycle
This section of the dashboard displays the data point usage for the current billing cycle. This includes the following information for the current billing cycle:
- Start date
- End date
- Allotted number of data points
- Total data point usage
Company billing data
Usage across workspaces
This graph allows you to assess the total data point usage of a company by workspace. This graph gives you the ability to assess how each workspace is contributing to the company’s data point usage.
Data point usage over time
This graph gives you the ability to quickly see your total data point usage versus your allotted amount of data points.
Workspace billing data
The workspace billing data and workspace charts only display for dates after October 1, 2021.
Drill to workspaces
The Drill to Workspaces lets you view granular data point data for each of your workspaces. Click a workspace to see its data point details.
Workspace level data point usage by category
Select the menu next to a workspace name and then Billable Data Points For WORKSPACE_NAME to view the Workspace Level Data Point Usage by Category table. This table shows you data point counts for each category of data points. For example, you can see the number of data points driven by sessions and custom events. You can use this table to identify the categories of data points that are driving data point consumption for the workspace.
Workspace level data point usage over time
The Workspace Level Data Point Usage over Time table shows you how that workspace’s data point usage has changed throughout your billing cycle.
Appl level total data point usage
The App Level Total Data Point Usage table shows you data point usage for each of the apps in your workspace. You can use this table to identify which apps are driving data point consumption for the workspace.