Campaign and Canvas statuses

Learn about statuses for campaigns and Canvases and how you can use them in the dashboard.

Filtering by status

To filter your campaigns or Canvases by status, select All Statuses, then choose a status.

Changing the status

To change the status of a campaign or Canvas, select the menu, then choose a status.

Available statuses

These are the available statuses for campaigns and Canvases:

Status	Description
Active	Active campaigns and Canvases are in the process of sending. By default, you’ll see active campaigns and Canvases on the respective pages.
Draft	Drafts of campaigns and Canvases are saved but not launched. To continue editing and begin sending, you can select the draft by going to Messaging in the Braze dashboard and selecting Canvas or Campaigns.
Archived	Archived campaigns and Canvases are messages that are no longer being sent. These campaigns and Canvases are also removed from the statistic graphs on the Home and Revenue pages.
Stopped	Stopped campaigns and Canvases are paused, but you can still edit them. To resume, select the menu, then Resume. For more information, refer to Stopped Canvas behavior.
Idle	When a campaign or Canvas is no longer sending messages, Braze will assign it an idle status to help sort and manage your list of campaigns and Canvases. You can view which campaigns or Canvases will be automatically stopped and the associated stop date.

Stopped Canvas behavior

When a Canvas is stopped, the following occurs:

• Scheduled messages: Your scheduled messages won’t be sent, regardless of a user’s place in the Canvas. This also includes users who were queued because of rate limiting.
• Email sends: Email sends may not stop immediately, as your email service provider (ESP) may continue processing your existing requests.
• Delay steps: Users in a delay step will remain there as normal, but will exit the Canvas when the set period ends.

To resume the Canvas, select the menu, then Resume. When reactivated, any previously-stopped messages will be sent as scheduled—as long as the scheduled time hasn’t already passed.

Best practices

Monitor your messages by status

You can monitor your messages by status to review the performance details. For example, if you have a series of active campaigns, you can evaluate the performance of each campaign with their engagement metrics and make adjustments as needed. If instead you have a few stopped Canvases, you can consider whether they should be resumed for messaging or archived entirely.

Audit your active messages

By performing audits of your active campaigns and Canvases, you can assess the relevance and performance, and remove or update any outdated campaigns and Canvases to keep your messaging fresh.