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In order to provide you with technical support or address service or technical problems, be aware that Braze may need to access your dashboard and data. Braze technical support hours of operation are from 9:00 am–5:00 pm GMT and 8:00 am–8:00 pm ET, Monday - Friday, excluding Braze recognized holidays. For issues logged outside of these hours, you should anticipate a response on the next business day.

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