Using Braze MCP server

Learn how to interact with your Braze data through natural language using tools like Claude and Cursor. For more general information, see Braze MCP server.

Prerequisites

Before you can use this feature, you’ll need to set up Braze MCP Server.

Best practices

When using Braze MCP server through natural-language tools like Claude and Cursor, keep these tips in mind to get the best results:

• LLMs can make mistakes, so always be sure to double-check their answers.
• For data analysis, be clear about the time range you need. Shorter ranges often give more accurate results.
• Use exact Braze terminology so your LLM calls the right function.
• If results seem incomplete, prompt your LLM to continue or dig deeper.
• Try creative prompts! Depending on your MCP client, you may be able to export a CSV or other useful files.

Usage examples

After setting up Braze MCP server, you can interact with Braze through natural language using tools like Claude or Cursor. Here’s some examples to get you started:

What are my available Braze functions?

• claude
• cursor

Get details about a canvas ID

• claude
• cursor

Show me my recent canvases

• claude
• cursor

Disclaimer

The Model Context Protocol (MCP) is a newly introduced open-source protocol that may be susceptible to security issues or vulnerabilities at this time.

Braze MCP Server setup code and instructions are provided by Braze “as is” and without any warranties, and customers use it at their own risk. Braze shall not be responsible for any consequences arising from improper setup, misuse of the MCP, or any potential security issues that may arise. Braze strongly encourages customers to review their configurations carefully and to follow the outlined guidelines to reduce risks associated with the integrity and security of their Braze environment.

For assistance or clarification, please contact [email protected].