Skip to content

Export user profile by identifier

post

/users/export/ids

Use this endpoint to export data from any user profile by specifying a user identifier.

Up to 50 external_ids or user_aliases can be included in a single request. Should you want to specify device_id, email_address, or phone, only one of any identifier can be included per request.

Prerequisites

To use this endpoint, you’ll need an API key with the users.export.ids permission.

Rate limit

If you onboarded with Braze on or after August 22, 2024, this endpoint has a rate limit of 250 requests per minute, as documented in API rate limits.

Request body

1
2
Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY
1
2
3
4
5
6
7
8
9
{
  "external_ids": (optional, array of strings) External identifiers for users you wish to export,
  "user_aliases": (optional, array of user alias objects) user aliases for users to export,
  "device_id": (optional, string) Device identifier as returned by various SDK methods such as `getDeviceId`,
  "braze_id": (optional, string) Braze identifier for a particular user,
  "email_address": (optional, string) Email address of user,
  "phone": (optional, string) Phone number of user,
  "fields_to_export": (required, array of strings) Name of user data fields to export
}

Request parameters

Example request

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
curl --location --request POST 'https://rest.iad-01.braze.com/users/export/ids' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR-REST-API-KEY' \
--data-raw '{
  "external_ids": ["user_identifier1", "user_identifier2"],
  "user_aliases": [
    {
      "alias_name": "example_alias",
      "alias_label": "example_label"
    }
  ],
  "device_id": "1234567",
  "braze_id": "braze_identifier",
  "email_address": "[email protected]",
  "phone": "11112223333",
  "fields_to_export": ["first_name", "email", "purchases"]
}'

Fields to export

The following is a list of valid fields_to_export. Using fields_to_export to minimize the data returned can improve response time of this API endpoint:

Be aware that the /users/export/ids endpoint will pull together the entire user profile for this user, including data such as all campaigns and Canvases received, all custom events performed, all purchases made, and all custom attributes. As a result, this endpoint is slower than other REST API endpoints.

Depending on the data requested, this API endpoint may not be sufficient to meet your needs due to the 250 requests per minute rate limit. If you anticipate using this endpoint regularly to export users, instead consider exporting users by segment, which is asynchronous and more optimized for larger data pulls.

Response

1
2
3
4
5
6
7
Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY
{
    "message": (required, string) the status of the export, returns 'success' when completed without errors,
    "users" : (array of object) the data for each of the exported users, may be empty if no users are found,
    "invalid_user_ids" : (optional, array of string) each of the identifiers provided in the request that did not correspond to a known user
}

For an example of the data that is accessible through this endpoint see the following example.

Example user export file output

User export object (we will include the least data possible - if a field is missing from the object it should be assumed to be null, false, or empty):

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
{
    "created_at": (string),
    "external_id" : (string),
    "user_aliases" : [
      {
        "alias_name" : (string),
        "alias_label" : (string)
      }
    ],
    "braze_id": (string),
    "first_name" : (string),
    "last_name" : (string),
    "email" : (string),
    "dob" : (string) date for the user's date of birth,
    "home_city" : (string),
    "country" : (string) ISO-3166-1 alpha-2 standard,
    "phone" : (string),
    "language" : (string) ISO-639-1 standard,
    "time_zone" : (string),
    "last_coordinates" : (array of float) [lon, lat],
    "gender" : (string) "M" | "F",
    "total_revenue" : (float),
    "attributed_campaign" : (string),
    "attributed_source" : (string),
    "attributed_adgroup" : (string),
    "attributed_ad" : (string),
    "push_subscribe" : (string) "opted_in" | "subscribed" | "unsubscribed",
    "email_subscribe" : (string) "opted_in" | "subscribed" | "unsubscribed",
    "custom_attributes" : (object) custom attribute key-value pairs,
    "custom_events" : [
      {
        "name" : (string),
        "first" : (string) date,
        "last" : (string) date,
        "count" : (int)
      },
      ...
    ],
    "purchases" : [
      {
        "name" : (string),
        "first" : (string) date,
        "last" : (string) date,
        "count" : (int)
      },
      ...
    ],
    "devices" : [
      {
        "model" : (string),
        "os" : (string),
        "carrier" : (string),
        "idfv" : (string) only included for iOS devices when IDFV collection is enabled,
        "idfa" : (string) only included for iOS devices when IDFA collection is enabled,
        "google_ad_id" : (string) only included for Android devices when Google Play Advertising Identifier collection is enabled,
        "roku_ad_id" : (string) only included for Roku devices,
        "ad_tracking_enabled" : (boolean)
      },
      ...
    ],
    "push_tokens" : [
      {
        "app" : (string) app name,
        "platform" : (string),
        "token" : (string),
        "device_id": (string),
        "notifications_enabled": (boolean) whether the user's push notifications are turned on or turned off
      },
      ...
    ],
    "apps" : [
      {
        "name" : (string),
        "platform" : (string),
        "version" : (string),
        "sessions" : (integer),
        "first_used" : (string) date,
        "last_used" : (string) date
      },
      ...
    ],
    "campaigns_received" : [
      {
        "name" : (string),
        "last_received" : (string) date,
        "engaged" :
         {
           "opened_email" : (boolean),
           "opened_push" : (boolean),
           "clicked_email" : (boolean),
           "clicked_triggered_in_app_message" : (boolean)
          },
          "converted" : (boolean),
          "api_campaign_id" : (string),
          "variation_name" : (optional, string) exists only if it is a multivariate campaign,
          "variation_api_id" : (optional, string) exists only if it is a multivariate campaign,
          "in_control" : (optional, boolean) exists only if it is a multivariate campaign
        },
      ...
    ],
    "canvases_received": [
      {
        "name": (string),
        "api_canvas_id": (string),
        "last_received_message": (string) date,
        "last_entered": (string) date,
        "variation_name": (string),
        "in_control": (boolean),
        "last_exited": (string) date,
        "steps_received": [
          {
            "name": (string),
            "api_canvas_step_id": (string),
            "last_received": (string) date
          },
          {
            "name": (string),
            "api_canvas_step_id": (string),
            "last_received": (string) date
          },
          {
            "name": (string),
            "api_canvas_step_id": (string),
            "last_received": (string) date
          }
        ]
      },
      ...
    ],
    "cards_clicked" : [
      {
        "name" : (string)
      },
      ...
    ]
}
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
{
    "created_at" : "2020-07-10 15:00:00.000 UTC",
    "external_id" : "A8i3mkd99",
    "user_aliases" : [
      {
        "alias_name" : "user_123",
        "alias_label" : "amplitude_id"
      }
    ],
    "braze_id": "5fbd99bac125ca40511f2cb1",
    "random_bucket" : 2365,
    "first_name" : "Jane",
    "last_name" : "Doe",
    "email" : "[email protected]",
    "dob" : "1980-12-21",
    "home_city" : "Chicago",
    "country" : "US",
    "phone" : "+442071838750",
    "language" : "en",
    "time_zone" : "Eastern Time (US & Canada)",
    "last_coordinates" : [41.84157636433568, -87.83520818508256],
    "gender" : "F",
    "total_revenue" : 65,
    "attributed_campaign" : "braze_test_campaign_072219",
    "attributed_source" : "braze_test_source_072219",
    "attributed_adgroup" : "braze_test_adgroup_072219",
    "attributed_ad" : "braze_test_ad_072219",
    "push_subscribe" : "opted_in",
    "push_opted_in_at": "2020-01-26T22:45:53.953Z",
    "email_subscribe" : "subscribed",
    "custom_attributes":
    {
      "loyaltyId": "37c98b9d-9a7f-4b2f-a125-d873c5152856",
      "loyaltyPoints": "321",
       "loyaltyPointsNumber": 107
    },
    "custom_events": [
      {
        "name": "Loyalty Acknowledgement",
        "first": "2021-06-28T17:02:43.032Z",
        "last": "2021-06-28T17:02:43.032Z",
        "count": 1
      },
      ...
    ],
    "purchases": [
      {
        "name": "item_40834",
        "first": "2021-09-05T03:45:50.540Z",
        "last": "2022-06-03T17:30:41.201Z",
        "count": 10
      },
      ...
    ],
    "devices": [
      {
        "model": "Pixel XL",
        "os": "Android (Q)",
        "carrier": null,
        "device_id": "312ef2c1-83db-4789-967-554545a1bf7a",
        "ad_tracking_enabled": true
      },
      ...
    ],
    "push_tokens": [
      {
        "app": "MovieCanon",
        "platform": "Android",
        "token": "12345abcd",
        "device_id": "312ef2c1-83db-4789-967-554545a1bf7a",
        "notifications_enabled": true
      },
      ...
    ],
    "apps": [
      {
        "name": "MovieCannon",
        "platform": "Android",
        "version": "3.29.0",
        "sessions": 1129,
        "first_used": "2020-02-02T19:56:19.142Z",
        "last_used": "2021-11-11T00:25:19.201Z"
      },
      ...
    ],
    "campaigns_received": [
      {
        "name": "Email Unsubscribe",
        "api_campaign_id": "d72fdc84-ddda-44f1-a0d5-0e79f47ef942",
        "last_received": "2022-06-02T03:07:38.105Z",
        "engaged":
        {
           "opened_email": true
        },
        "converted": true,
        "multiple_converted":
        {
          "Primary Conversion Event - A": true
        },
        "in_control": false,
        "variation_name": "Variant 1",
        "variation_api_id": "1bddc73a-a134-4784-9134-5b5574a9e0b8"
      },
      ...
    ],
    "canvases_received": [
      {
        "name": "Non Global  Holdout Group 4/21/21",
        "api_canvas_id": "46972a9d-dc81-473f-aa03-e3473b4ed781",
        "last_received_message": "2021-07-07T20:46:24.136Z",
        "last_entered": "2021-07-07T20:45:24.000+00:00",
        "variation_name": "Variant 1",
        "in_control": false,
        "last_entered_control_at": null,
        "last_exited": "2021-07-07T20:46:24.136Z",
        "steps_received": [
          {
            "name": "Step",
            "api_canvas_step_id": "43d1a349-c3c8-4be1-9fbe-ce708e4d1c39",
            "last_received": "2021-07-07T20:46:24.136Z"
          },
          ...
        ]
      }
      ...
    ],    
    "cards_clicked" : [
      {
        "name" : "Loyalty Promo"
      },
      ...
    ]
}
HOW HELPFUL WAS THIS PAGE?
New Stuff!