Export user profile by Global Control Group

Use this endpoint to export all users within a Global Control Group.

User data is exported as multiple files of user JSON objects separated by new lines (such as one JSON object per line). All users in a Global Control Group are included each time the files are generated. Braze doesn’t store a history of when users are added and removed from a Global Control Group.

Prerequisites

To use this endpoint, you’ll need an API key with the users.export.global_control_group permission.

Rate limit

We apply the default Braze rate limit of 250,000 requests per hour to this endpoint, as documented in API rate limits.

Credentials-based response details

If you have added your S3 or Azure credentials to Braze, then each file will be uploaded in your bucket as a ZIP file with the key format that looks like segment-export/SEGMENT_ID/YYYY-MM-dd/RANDOM_UUID-TIMESTAMP_WHEN_EXPORT_STARTED/filename.zip. If using Azure, make sure that you have the Make this the default data export destination box checked in the Azure partner overview page in Braze. Generally, we will create 1 file per 5,000 users to optimize processing. Exporting smaller segments within a large workspace may result in multiple files. You can then extract the files and concatenate all of the json files to a single file if needed. If you specify an output_format of gzip, then the file extension will be .gz instead of .zip.

We strongly suggest setting up your own S3 or Azure credentials when using this endpoint to enforce your own bucket policies on the export. If you do not have your cloud storage credentials provided, the response to the request provides the URL where a ZIP containing all the user files can be downloaded. The URL will only become a valid location after the export is ready.

Be aware that if you do not provide your cloud storage credentials, there is a limitation on the amount of data that you can export from this endpoint. Depending on the fields you’re exporting and the number of users, the file transfer may fail if it is too large. A best practice is to specify which fields you want to export using fields_to_export and specifying only the fields you need in order to keep the size of the transfer lower. If you are getting errors generating the file, consider breaking your user base up into more segments based on a random bucket number (for example, create a segment where random bucket number is less than 1,000 or between 1,000 and 2,000).

In either scenario, you may optionally provide a callback_endpoint to be notified when the export is ready. If the callback_endpoint is provided, we will make a post request to the provided address when the download is ready. The body of the post will be “success”:true. If you have not added your cloud storage credentials to Braze, then the body of the post will additionally have the attribute url with the download URL as the value.

Larger user bases will result in longer export times. For example, an app with 20 million users could take an hour or more.

Request body

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Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY

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{
  "callback_endpoint" : (optional, string) endpoint to post a download URL to when the export is available,
  "fields_to_export" : (required, array of string) name of user data fields to export, for example, ['first_name', 'email', 'purchases'],
  "output_format" : (optional, string) When using your own S3 bucket, allows to specify file format as 'zip' or 'gzip'. Defaults to zip file format
}

Request parameters

Example request

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curl --location --request POST 'https://rest.iad-01.braze.com/users/export/global_control_group' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR-REST-API-KEY' \
--data-raw '{
  "callback_endpoint" : "",
  "fields_to_export" : ["email", "braze_id"],
  "output_format" : "zip"
}'

Fields to export

The following is a list of valid fields_to_export. Using fields_to_export to minimize the data returned can improve response time of this API endpoint:

Response

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Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY
{
    "message": (required, string) the status of the export, returns 'success' when completed without errors,
    "object_prefix": (required, string) the filename prefix that will be used for the JSON file produced by this export, for example,'bb8e2a91-c4aa-478b-b3f2-a4ee91731ad1-1464728599',
    "url" : (optional, string) the URL where the segment export data can be downloaded if you do not have your own S3 credentials
}

After the URL is made available, it will only be valid for a few hours. As such, we highly recommend that you add your own S3 credentials to Braze.

Example user export file output

User export object (we will include the least data possible - if a field is missing from the object it should be assumed to be null, false, or empty):

• all fields
• sample output

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{
    "created_at" : (string),
    "external_id" : (string),
    "user_aliases" : [
      {
        "alias_name" : (string),
        "alias_label" : (string)
      }
    ],
    "braze_id": (string),
    "first_name" : (string),
    "last_name" : (string),
    "email" : (string),
    "dob" : (string) date for the user's date of birth,
    "home_city" : (string),
    "country" : (string) ISO-3166-1 alpha-2 standard,
    "phone" : (string),
    "language" : (string) ISO-639-1 standard,
    "time_zone" : (string),
    "last_coordinates" : (array of float) [lon, lat],
    "gender" : (string) "M" | "F",
    "total_revenue" : (float),
    "attributed_campaign" : (string),
    "attributed_source" : (string),
    "attributed_adgroup" : (string),
    "attributed_ad" : (string),
    "custom_attributes" : (object) custom attribute key-value pairs,
    "custom_events" : [
      {
        "name" : (string),
        "first" : (string) date,
        "last" : (string) date,
        "count" : (int)
      },
      ...
    ],
    "purchases" : [
      {
        "name" : (string),
        "first" : (string) date,
        "last" : (string) date,
         "count" : (int)
      },
      ...
    ],
    "devices" : [
      {
        "model" : (string),
        "os" : (string),
        "carrier" : (string),
        "idfv" : (string) only included for iOS devices when IDFV collection is enabled,
        "idfa" : (string) only included for iOS devices when IDFA collection is enabled,
        "google_ad_id" : (string) only included for Android devices when Google Play Advertising Identifier collection is enabled,
        "roku_ad_id" : (string) only included for Roku devices,
        "ad_tracking_enabled" : (bool)
      },
      ...
    ],
    "apps" : [
      {
        "name" : (string),
        "platform" : (string),
        "version" : (string),
        "sessions" : (string),
        "first_used" : (string) date,
        "last_used" : (string) date
      },
      ...
    ],
}

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{
    "created_at" : "2020-07-10 15:00:00.000 UTC",
    "external_id" : "A8i3mkd99",
    "user_aliases" : [
      {
        "alias_name" : "user_123",
        "alias_label" : "amplitude_id"
      }
    ],
    "braze_id": "5fbd99bac125ca40511f2cb1",
    "random_bucket" : 2365,
    "first_name" : "Jane",
    "last_name" : "Doe",
    "email" : "[email protected]",
    "dob" : "1980-12-21",
    "home_city" : "Chicago",
    "country" : "US",
    "phone" : "+442071838750",
    "language" : "en",
    "time_zone" : "Eastern Time (US & Canada)",
    "last_coordinates" : [41.84157636433568, -87.83520818508256],
    "gender" : "F",
    "total_revenue" : 65,
    "attributed_campaign" : "braze_test_campaign_072219",
    "attributed_source" : "braze_test_source_072219",
    "attributed_adgroup" : "braze_test_adgroup_072219",
    "attributed_ad" : "braze_test_ad_072219",
    "custom_attributes":
      {
        "loyaltyId": "37c98b9d-9a7f-4b2f-a125-d873c5152856",
        "loyaltyPoints": "321",
        "loyaltyPointsNumber": 107
      },
    "custom_events": [
      {
          "name": "Loyalty Acknowledgement",
          "first": "2021-06-28T17:02:43.032Z",
          "last": "2021-06-28T17:02:43.032Z",
          "count": 1
      },
      ...
    ],
    "purchases": [
      {
        "name": "item_40834",
        "first": "2021-09-05T03:45:50.540Z",
        "last": "2022-06-03T17:30:41.201Z",
        "count": 10
      },
      ...
    ],
    "devices": [
      {
        "model": "Pixel XL",
        "os": "Android (Q)",
        "carrier": null,
        "device_id": "312ef2c1-83db-4789-967-554545a1bf7a",
        "ad_tracking_enabled": true
      },
      ...
    ],
    "apps": [
      {
        "name": "MovieCannon",
        "platform": "Android",
        "version": "3.29.0",
        "sessions": 1129,
        "first_used": "2020-02-02T19:56:19.142Z",
        "last_used": "2021-11-11T00:25:19.201Z"
      },
      ...
    ],
}