June 2020

Retention Reports

Retention Reports now offer Range Retention for campaigns and Canvases. Range Retention measures how many users come back and perform a selected retention event during specific intervals of time.

User track API updates

The users/track endpoint now has a default rate of 50,000 API requests per minute for dashboard companies created after June 2, 2020. Existing companies created before this date and their workspaces will still be allowed unlimited API requests to the users/track endpoint.

Braze is imposing this default on our most heavily used customer-facing endpoint as a step toward our stability and reliability goals for our API and infrastructure. The limit imposed is very liberal, and will affect very few dashboard companies and their regular operations. In the event that you need an increase to this limit, reach out to your customer success manager or our support team to request an increase.