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Logging custom event properties

There are three important checks to carry out to ensure your custom events are being logged as you expect:

Verify custom event properties

Custom event properties are metadata that describe custom events. Multiple properties may be logged each time a custom event is logged.

Verify events

Check with your developers which event properties are being tracked. Keep in mind that all event properties are case-sensitive. For additional information on tracking custom events, check out these articles based on your platform:

Verify log

To confirm that the event properties are successfully tracked, you can view all event properties from the Custom Events page.

  1. Navigating to Data Settings > Custom Events.
  2. Locate your custom event from the list.
  3. For your event, click Manage Properties. This will show you the names of the properties associated with an event.

Verify values

After adding your user as a test user, follow these steps to verify your values:

  1. Perform the custom event within the app.
  2. Wait for roughly 10 seconds for the data to flush.
  3. Refresh the Event User Log to view the custom event and the event property value that was passed with it.

Still need help? Open a support ticket.

Last updated on April 10, 2023

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